Service, Maintenance and Remote It Monitoring
Technical Support
Staying on top of your IT environment is a 24x7x365 endeavor. For most SMBs, balancing the right amount of time between IT management and business planning is a constant struggle. Whether you need onsite maintenance or offsite support, Microcomp can shoulder the load. As a vendor, we go beyond the sales process. Our ability to provide rapid in-house service on printers, PCs, and LCD screens dramatically reduces downtime so you can maintain a proactive IT environment and maximize workforce productivity.
// It Professionals
What is another key advantage for working with Microcomp? We have the resources to help keep costs down, as well as provide extra hands to support or take on complete management responsibility of your IT staff. Outsourcing to MicroComp grants you access to all of our IT professionals for a fraction of the cost.
Microcomp offers proactive monitoring services for storage systems, servers, and workstations. Instead of reacting as problems happen, we’ll be on top of it preemptively and prevent failures from occurring. For example, we’ll be able to diagnose a potential server drive failure, and if there is a warranty, we can address the issue directly or find the best solution possible.
// Our Services
- Remote IT monitoring
- Remote proactive server and system maintenance
- Remote troubleshooting and problem review, then we repair with onsite services
- On-site service and maintenance
- We can lend or lease hardware while yours is being repaired
Our Remote Capabilities:
- Proactive alerts for hardware failure
- Hardware and software monitoring
- Backup monitoring and reporting
Microcomp provides Service, Maintenance and Remote IT Monitoring services to the greater Montreal, Quebec region, including: Montreal, Laval, Terrebonne, Boucherville, Longueuil, Le Gardeur, Repentigny, Le Gardeur, Verdun, Lasalle, Lachine, Dorval, Pointe-Claire, Dollard-des-Ormeaux, Pierrefonds, Quebec City.